Frequently asked questions

A.I.M Muscles and Joints Chiropractor Physiotherapy Logan Loganholme Shailer Park Cornubia Tanah Merah

During your first appointment, you can expect that your practitioner will take a comprehensive history to gain an understanding of your presenting injury or condition, plus to gauge your overall health and wellbeing.  
Depending on your condition your practitioner will conduct a physical examination which may involve doing certain movements or tests.  Our therapists will conduct a hands-on assessment, where they will palpate and examine areas of the body that are related to your condition.  Depending on the service you are seeking your first appointment may involve treatment therapies including exercise therapy or hands-on manual therapy.    

Each client can expect to leave their first appointment with a clear plan of what is involved to reach their health goals. 

If you have any scans, reports, or referrals from other health care practitioners please bring these to the session.

For our manual therapies session, some practitioners may require you to expose areas of skin to get the best out of the treatment (for example if massage therapy is required)

Many of our services are offered under ‘extras’ in private health insurance policies. Each private health insurer offers different policies for different services, it is best to contact your insurer to find out what rebates you are entitled to. You can claim your private health insurance rebate on the day of your appointment at our clinic.

As we are a multi disciplinary clinic are practitioners treat a wide range of musculoskeletal conditions.  

  • Back & Neck pain
  • Headaches
  • Sports Injuries 
  • Overuse Injuries
  • Strains & Sprains
  • Whiplash
  • Arthritis
  • Upper limb pain
  • Lower limb pain
  • Pre and Post surgical


We are a full fee paying clinic and offer HICAPS facilities for Private Health instant rebate payments. We accept credit card, EFTPOS and cash.

Patients may be eligible for a rebate from Medicare under the Chronic Disease Management (CDM), however this must be in place and initiated by a GP before treatment commences. All patients claiming under the Medicare/CDM system pay a small gap of $54 and the rest is covered by Medicare.  We process this through our software on the day.  

We accept DVA clients and for NDIS clients we currently are able to accommodate Self Managed and Plan Managed Clients at this stage.

We accept Workcover as well and ask that you have your claim number with you at your first appointment so process payments. If you are self claiming through Workcover, please ask us for a receipt for your service at the time of payment