Privacy Policy

A.I.M Muscles and Joints 42 Bryants Rd, Shailer Park QLD 4128 Phone: 07 3339 9305 Website: www.aimmusclesandjoints.com.au

Last updated: May 2026

1. Introduction A.I.M Muscles and Joints (“we”, “our”, “us”) is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect We may collect the following personal information: name, address, phone number, email address, date of birth, health fund details, and health information relevant to your care.

3. How We Collect It Information is collected when you book an appointment, complete intake forms, contact us via our website or phone, or receive treatment at our clinic.

4. How We Use Your Information We use your information to provide chiropractic, massage, and rehabilitation services; process health fund claims (including Medicare, DVA, NDIS, and WorkCover); communicate appointment reminders and follow-ups; and improve our services.

5. Disclosure of Information We do not sell or share your personal information with third parties, except where required to process health fund claims, comply with legal obligations, or obtain your explicit consent.

6. Health Records Your health records are stored securely and handled in accordance with applicable Queensland and federal health privacy legislation.

7. Website & Cookies Our website may collect non-identifiable data (such as browser type and pages visited) for analytical purposes. Contact forms on our website collect only the information you provide voluntarily.

8. Data Security We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Paper records are stored securely and electronic records are password protected.

9. Access & Correction You have the right to request access to or correction of your personal information. Please contact us directly to make such a request.

10. Contact Us For privacy-related enquiries, please contact us at: 📍 42 Bryants Rd, Shailer Park QLD 4128 📞 07 3339 9305 🌐 www.aimmusclesandjoints.com.au